Shipping & Returns
All orders take 2-3 business days to be processed except for Sundays and holidays. The orders generally take another 7-10 days to be delivered through USPS domestically. International orders generally take 12-20 days, depending on the location.
NOTICE: WE CURRENTLY CANNOT DELIVER TO THE FOLLOWING COUNTRIES DUE TO COVID-19.
Afghanistan, Guadeloupe, New Zealand, Syria, Australia, Laos, Papua New Guinea, Tajikistan, Bhutan, Libya, Reunion (Bourbon), Timor-Leste, Brunei, Martinique, Saint Pierre and Miquelon (Miquelon), Turkmenistan, Cuba, Mayotte, Samoa, Yemen, French Guiana, Mongolia, South Sudan
If we're experiencing a high volume of orders, shipments may be delayed by a few days. If we expect a significant delay in the shipment of your order, we'll contact you via email.
Return & Exchange Policy
Most of our customers are really happy with their ULTASMILE purchase and the new squeaky clean mouth feel they experience. However, if you’re not completely satisfied with your ULTASMILE purchase, please feel free to return your product for a full 100 percent (100%) refund of your purchase price.
To receive a product return refund, please mail your product back to Ultasmile (at the address on the shipping label, or in our "Contact" section) within 30 calendar days of your purchase and we'll promptly refund your Ultabrush purchase price.